Frequently Asked Questions

What is Alarm.com?

Alarm.com is the leading technology provider of Exact Smart Security. The technology is used by over 11 million people to help them protect what is important to them.

How do I get a system? Can I go direct to Alarm.com?

Alarm.com focuses on building the best, most reliable technology. The system and services are sold through authorized security professional who install and support the system. Exact Smart Security is a highly experience professional security services company and an authorized Alarm.com provider.

How does the monitoring work?

Traditional systems typically only alert you when an alarm is triggered. Our system monitors the activity across your home’s sensors 24/7 – whether your system is armed or not. Alerts are sent out based on the rules that you define – for example, you may choose to get an alert when the front door opens between 3 and 4 pm on schooldays so you know the kids have arrived home from school.

What does a system cost?

The cost of the entire system depends on the size of your home or business and the devices you choose to include. Exact Smart Security has systems starting from just $599 plus the monthly monitoring fee.

How reliable is the system?

While other systems share a phone or cable line, Alarm.com systems use a dedicated secure cellular connection along with a. Your system will communicate even when the power is out or the internet is out.

How do I access my Alarm.com system?

Your access is up to you, you can use a smartphone, computer, tablet, smartwatch and a whole lot more.